Is there a cooling-off period if I buy at auction?
- 21.08.2026
My rental has serious mould in the bedrooms and bathroom, condensation on windows and a musty smell. My child has been unwell. The landlord says it is my fault for not opening windows. What are the landlord’s obligations?
Landlords must provide and maintain rental properties in a reasonable state of repair and comply with health and safety laws, including the Healthy Homes Standards under the Residential Tenancies Act 1986. The standards cover heating, insulation, ventilation, moisture ingress and drainage, and draught stopping. Where dampness arises from defective ventilation, leaks or poor drainage, that is the landlord's responsibility, although tenants must take reasonable steps, such as using extractor fans and ventilating. Put your complaint in writing, with photos and dates, and ask for repairs within a reasonable time. If the landlord fails to act, you can apply to the Tenancy Tribunal for orders requiring repairs and possibly compensation, or you can complain to Tenancy Services. Healthy Homes compliance statements must be included in tenancy agreements. Keep medical records in case of health impacts.
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