Questions for lawyers Found 20

A courier arrived with a package that had a visibly crushed corner, and I felt pressured to sign for it as received in good condition before I could inspect it properly. Do I have the right to refuse or note the damage before signing?

I have bought an electric scooter to get to work, and I am not sure where I am actually allowed to ride it or whether I need a licence, registration or insurance. What are the rules for electric micromobility devices?

I drive heavy trucks for a living and my employer sometimes pressures me to keep driving beyond what feels safe, especially on long routes. Are there legal limits on how long I can drive or work without rest?

I run a small transport business and one of our trucks was weighed at a roadside checkpoint and found to be over the permitted weight limit. We did not think it was overloaded by much. What penalties can apply and who is responsible?

Our container was held at the port longer than expected due to circumstances partly outside our control, and the shipping line has now invoiced us a very large demurrage and detention charge. Do we have any grounds to dispute this?

We imported a shipment of goods and Customs has detained it, saying it may not comply with import requirements. We need these goods urgently for our business. What is the process and how quickly can this be resolved?

I booked a delivery for some goods with a well-known freight company, and at the last minute they cancelled, saying only that the goods did not meet their carriage requirements, without further explanation. Can they simply refuse to carry goods like this?

My domestic flight within New Zealand was cancelled at short notice due to a technical issue, and I missed an important meeting as a result. The airline offered only a refund of the ticket price. Am I entitled to more?

We shipped equipment from overseas to New Zealand by sea and it arrived with visible damage to the packaging and the equipment. The freight forwarder and the shipping line are each pointing to the other. How do we work out who is responsible?

I sent an expensive item through a courier company and it never arrived at its destination. The company says its liability is limited to a small fixed amount printed on the back of the consignment note, far less than what the item was worth. Is that enforceable?