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A hospital doctor spoke to me dismissively, did not explain what was happening and I felt that my concerns were ignored. I want to complain but I am not sure to whom, and I am afraid it could affect my future care. What is the process?
After my relative’s sudden death, a coroner decided a post-mortem was required, but our family has cultural and religious concerns about the procedure. Can we object, and what rights do we have? I would appreciate some clarity on what the law actually requires here.
After a routine procedure I developed a serious infection and complications, and I believe the surgeon did not follow proper practice. I have heard that New Zealanders cannot sue doctors. What options do I have if I think I was harmed by treatment?
My employer phoned my doctor’s clinic and apparently received details about a health problem. I never gave permission and I feel humiliated. Is this a breach of confidentiality, and what can I do? I am not sure where to start or who I should be contacting about this.
I have been told that I will have to wait a long time for a non-urgent operation, and my pain is getting worse. I cannot afford private care. Is there a legal right to timely treatment, and can I challenge the wait?
How do I complain about a nurse or other health professional’s behaviour? 1 answer
1 answerA health professional behaved inappropriately during a consultation, making comments and touching me in a way that felt wrong. I am shaking just thinking about it and I want to know how to report it safely.
A clinic offered me a cosmetic procedure with a heavy discount if I booked on the spot. I felt pressured, and I did not see the surgeon before the day. Are there any rules about how cosmetic procedures should be offered?
My fifteen-year-old daughter went to a doctor for a health matter and I only found out afterwards. The doctor said she has confidentiality. Do parents have a right to know about their teenager’s medical treatment?
Can a medical practitioner refuse to treat me because of their beliefs? 1 answer
1 answerI asked a doctor about a treatment I need and was told that they would not provide it because it is against their beliefs. They did not refer me anywhere else. Is that acceptable in New Zealand? I have never dealt with anything like this before and would like to understand my options clearly.
A family member with an incurable illness has asked about assisted dying. We are confused about what the law actually permits and who is eligible. Can you explain the criteria and process? I would like to know what steps I should take next to protect myself.