Can the insurer refuse a claim because I was drink driving?
- 01.07.2026
My tenant caused significant damage to the property, including holes in walls and ruined carpets, and left without paying. I have landlord insurance, but the insurer says only some of it is covered. How does this kind of cover work?
Landlord insurance varies widely by policy. It often covers accidental damage and sometimes malicious damage by tenants, but excludes ordinary wear and tear, gradual deterioration or damage that is not sudden and identifiable. Some policies also cover loss of rent, within limits, if the property is uninhabitable or the tenant has defaulted. Read your policy for the definitions and exclusions, particularly relating to tenant damage, and check whether you need to notify the police or make claims through the Tenancy Tribunal first. Independently of insurance, you can apply to the Tenancy Tribunal under the Residential Tenancies Act 1986 to recover costs from the tenant, and if insured, the insurer may take over the recovery right. Keep your property inspection reports and photographs, since they are key evidence.
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