The other driver’s insurer contacted me directly, should I talk to them?
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The other driver’s insurer contacted me directly, should I talk to them?

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25.06.2026

After a collision that I think was partly the other driver’s fault, their insurer has called me asking for a statement and suggesting I sign a form. I have not spoken to my own insurer yet. What should I do?

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30.06.2026
reply date: 30.06.2026

It is usually wise to speak to your own insurer first, since your policy is likely to require prompt notification of any accident, and your insurer can advise you on what to say and manage the claim. You are not obliged to provide a statement to the other driver's insurer, and anything you say or sign could affect responsibility for the accident. Be polite, ask for the request in writing and say you will respond after taking advice. Do not sign a release or admit fault. Provide your own insurer with the police report number, photos, witness details and dashcam footage. Your insurer will generally handle contact with the other side and may pursue recovery of the costs against the other driver's insurer.

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