Questions and answers about Consumer Protection Law
We bought a children’s toy that was later recalled because of a choking hazard. We only found out after our toddler swallowed a small part and needed a hospital visit. The child is recovering, but we are angry. What are our legal rights against the seller or manufacturer?
Salesperson pushed an extended warranty that I now suspect is pointless 1 answer
1 answerI bought a washing machine and the salesperson strongly pushed a five-year extended warranty, hinting that the standard cover was almost worthless. I paid extra, but now I have read something about statutory guarantees. Did I waste my money, and can I cancel it?
My gym membership had a minimum term that finished months ago, but the gym says I need to give notice in person during staffed hours, which are impossible with my work. They keep charging me weekly. I tried emailing to cancel and they ignored it. Can they really force me to keep paying?
I bought a handbag from a person on an online marketplace who described it as authentic, with a receipt photo. When it arrived it was clearly a fake. The seller now says they bought it in good faith and is not offering a refund. Do I have any way to recover my money?
I paid a repairer a hefty amount to fix my dishwasher. It broke down again within days, and the repairer said the new fault was unrelated and wanted another call-out fee. I feel the job was done poorly. Do I have any rights when the goods are not the problem but the service is?
Product promoted as eco-friendly but seems to be nothing of the sort 1 answer
1 answerI paid a premium for cleaning products labelled as planet-friendly and carbon neutral. The company gives no explanation on how these claims are measured, and a friend who works in the industry says the ingredients are quite ordinary. Is this false advertising, and who can I complain to?
I bought a coat online, tried it on and simply decided I did not like it. The shop refuses any refund, saying they do not do refunds for change of mind. The coat has not been worn and still has tags. Are they legally allowed to say no?
A salesperson knocked on our door and spent over an hour explaining a solar panel package. We signed a form on their tablet because he was persuasive and we felt awkward saying no. Since then we have read about the costs and want out. Do we have any right to cancel?
Recent articles
Select the city below to get to the lawyers on this topic.:
Service catalog
People also ask:
The best lawyers in Cambridge
We have compiled a list of the best Cambridge lawyers with full details — prices, reviews, phone number and address.
Reviews from lawyers at Cambridge
Our service contains genuine reviews of lawyers; we do not delete negative reviews, and there is no way to manipulate them.
How much does it cost to consult a lawyer at Cambridge?
Consultation with lawyers and solicitors at Cambridge starts from NZ$ 300 and above (prices may vary depending on the complexity of the issue and the form of the response).
Is it possible to get legal services from Cambridge for free?
To begin with, formulate your question clearly and concisely and try to ask it; if it is simple and can be answered quickly, lawyers often respond for free. However, the right to determine the cost of consultation remains with the lawyer or solicitor.
Where to look for a good lawyer in Cambridge?
This can be done on the New Zealand lawyer search service Lawyers-nz.com absolutely free. It is important to know that convenient search and communication with a specialist is free, but consultation and services of the specialists themselves may be paid.
How much does it cost to hire a lawyer in Cambridge?
Prices for legal services provided by lawyers and solicitors are determined by the amount of work and complexity of the case. On average, legal services start from NZ$ 300. Select candidates based on ratings and reviews. Many have examples of completed work!
When should you contact a lawyer?
When should you contact a lawyer? People usually decide to consult a lawyer or solicitor when they face serious difficulties. Professional assistance from a lawyer at Cambridge is often sought when a case is already in court or in an institution and is not going as expected. Or even worse, the case may already be lost. Therefore, we advise you not to delay and to resolve the problem as early as possible.
When do you need a lawyer?
In what cases should I contact a lawyer? A lawyer or solicitor is needed when a person is suspected or accused of committing a crime. In such cases, legal assistance is provided, as expressly required by New Zealand’s criminal procedure laws.
What is included in legal advice?
Legal advice includes an analysis of situations and a lawyer’s or solicitor’s recommendations on possible actions. There are two types of consultations – in-person (judicial) consultation and written consultation (legal opinion). The type of assistance depends on the situation and the client’s wishes.





