Questions and answers about Transport and Logistics Law
My rideshare or taxi trip went badly wrong, what are my rights as a passenger? 1 answer
1 answerI used a rideshare app and the driver drove dangerously, ran red lights and was clearly distracted by their phone. I felt unsafe throughout the trip. What can I do about this, and is the platform responsible for the driver’s conduct?
Is a bill of lading the same as a contract, and can it be transferred? 1 answer
1 answerWe are exporting goods and our freight forwarder mentioned issuing a bill of lading. I want to understand what this document actually does and whether ownership of the goods can be passed on to someone else using it.
A courier arrived with a package that had a visibly crushed corner, and I felt pressured to sign for it as received in good condition before I could inspect it properly. Do I have the right to refuse or note the damage before signing?
Can I be sued for damage when loading or unloading a truck at my premises? 1 answer
1 answerA delivery truck damaged part of our loading dock while a driver from an external transport company was manoeuvring on our property. The transport company says it was our fault because our dock layout is difficult. How is responsibility usually decided?
My import shipment was delayed and I incurred storage costs, who pays? 1 answer
1 answerWe imported goods that were held up at the port due to a documentation issue caused by our customs broker, and we were charged significant storage and demurrage fees while it was sorted out. Can we recover these costs from the broker?
Can a freight company change delivery terms after I have already booked? 1 answer
1 answerI booked a delivery with a logistics company at an agreed price and timeframe, but they later emailed saying delivery would be delayed by several days and referred to a clause allowing them to vary delivery estimates. Is this something they can simply do?
Can I be held liable if goods I am transporting are stolen from my truck? 1 answer
1 answerI run a transport business, and a trailer loaded with valuable goods was broken into and partially emptied overnight while parked at what I believed was a secure location. The client is demanding full compensation. Am I automatically liable?
Can a transport company refuse to carry my goods without giving a reason? 1 answer
1 answerI booked a delivery for some goods with a well-known freight company, and at the last minute they cancelled, saying only that the goods did not meet their carriage requirements, without further explanation. Can they simply refuse to carry goods like this?
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When should you contact a lawyer? People usually decide to consult a lawyer or solicitor when they face serious difficulties. Professional assistance from a lawyer at Lower Hutt is often sought when a case is already in court or in an institution and is not going as expected. Or even worse, the case may already be lost. Therefore, we advise you not to delay and to resolve the problem as early as possible.
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